"@Steveology: How Should A Company Respond To Negative Social Media and Blog Comments? http://t.co/rb0UsUmz #socialmedia #PR"
February 09, 2013
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How Should A Company Respond To Negative Social Media and Blog Comments?
When someone starts to criticize your company or latest business move online, what can you do to help stop that behavior? That's a question I get a lot. Here Susan shares how Cisco has handled that very problem successfully.