“@LudivineNiotou: Les 5 types de gros relous sur les réseaux sociaux. (Et comment les calmer ?)(Via @Aflery) http://t.co/gyXx87faa8”
March 22, 2013
The 5 Types Of Social Media Complainers (And How To Deal With Them) [INFOGRAPHIC] - AllTwitter
Social media has revolutionised customer support for many brands around the world, providing a cost-effective, efficient and proactive tool to manage enquiries, support issues and complaints. Indeed, as your presence on platforms such as Twitter and Facebook grows, so too will the number of negative comments you receive.
http://www.mediabistro.com/alltwitter/social-complainers_b38327